Contact Us

Vertican Technologies

75 Lane Rd., Suite 406 Fairfield, NJ 07004

Business Development:

[email protected]
1-800-435-7257 option 2

Billing Inquires:

[email protected]
1-800-435-7257 ext. 221

Technical Support:

To reach our dedicated Client Success team during normal business hours, clients may request a support request ticket through vPortal or by using Vertican Support Access (VSA)* in their software product.

Severity Level 1 Emergency Support Hours:

  • Saturday/Sunday: 9:00 a.m. – 5:00 p.m. (ET)
  • Holidays: 9:00 a.m. – 5:00 p.m. (ET)

Severity Level 1 Emergency Support Phone Numbers:

  • Collection-Master & vMedia: 1-800-435-7257 ext. 731
  • Q-LawE & Q-Law: 1-800-435-7257 ext. 499
More information about Severity Levels may be found on the Vertican Help Center located on vPortal: Help Center > Technical Support > Your Expectations > Severity Levels

Request a Product Tour

Schedule time with Business Development

[email protected]