Vertican Technology, Inc. is pleased to announce its recent implementation of Apptivo, a comprehensive client relationship management (CRM) platform.
Our top priority has always been our relationship with you and the ability to serve you in the most efficient way. We believe that the services Apptivo provides will help us to improve your experiences with our Clients Services department.
Why did Vertican make this investment?
We made the significant investment to develop a CRM for several reasons:
- Holistically and more efficiently track information and incidents
- Manage billing services through a consolidated platform
- Easily document and streamline client account details within one system
- Streamline client communications with respective incident and support applications saving valuable time and cost
What can you expect?
- Quicker support response times, faster resolutions
- Highly accurate management of all aspects of your account
- Some visual changes in our e-communication templates
Our investment in Apptivo is our investment in your success to swiftly and cost-effectively collect. Please be patient as we acclimate to this new, more efficient way of serving you, as we trust you will find the outcome a positive one. If you have any questions, please contact our team at [email protected] or 1-800-435-7257.
Sincerely,
Kevin A. De Boo
Director, Client Services
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