New Citibank COVID-19 Disposition Code

Vertican has been informed by Citibank of a new Disposition Code, 220 COVID19, which should be used for any customer who states they have incurred a hardship related to the Coronavirus pandemic.

Please map your paperless code to *vX:S992 in the CMvX Matrix [4-2-1-6-6] in order to send this code to Citibank.

If you have any questions or concerns, please contact Client Services.

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